JSCM Group has been working to grow its Blue Team to ensure optimal support for our clients. With the growth of our team, we are excited to announce we have also been able to expand our support hours. These expanded hours offer clients the opportunity to work with one of our NOC/SOC experts to troubleshoot issues as they arise, or to ensure routine maintenance can be performed during off-peak time.
Support Hours
Monday - Friday: 7:00 AM - 12:00 AM Eastern
Saturday: 7:00 AM - 6:00 PM Eastern
Outside of these hours, we also continue to offer 24/7 emergency support for our contracted clients.
Contacting JSCM Group Support
Phone: 704-464-4468, Option 2
Client Portal: https://jscmgroup.itclientportal.com